Retention

Company Leadership

Turnover costs an organization up to 150% of the base salary of the open position to replace that employee. Turnover also costs an organization in lost sales or customer service, delays while a new employee comes up to speed and more. Many things affect retention, so each organization needs metrics to identify its opportunities for improvement.  



Process

We start by measuring your turnover and identify the key points in an employee’s service that are driving turnover. We identify long-term employees and identify the key characteristics that make them stay with the organization. We review compensation and benefits and compare them to similar organizations. We review recruiting, leadership, onboarding and performance practices, along with service awards to compare tobest practicese. We will provide you with a comprehensive plan that will identify options to improve retention and lead to your organization’s success.

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Performance and Behavior